Supervised visitation & exchange · Wilmington and southeastern NC
Professional supervised visitation and custody exchanges across New Hanover, Brunswick, Pender, and Onslow counties. Trained, neutral monitors provide a calm environment and factual, objective visit reports, with evening, weekend, and holiday appointments available.
Based in Wilmington, NC
Serving southeastern North Carolina
Prioritize the child's safety and comfort while maintaining family relationships in a structured and supportive setting.
We don't take sides, make custody recommendations, or carry messages between parents. We follow court orders and visitation guidelines while treating everyone with professionalism and respect.
Clear, factual notes parents and the court can rely on.
Our role is to provide a child-focused environment in a safe and neutral setting where families can enjoy each other in a safe and respectful environment.
How it works
Each parent is handled separately and privately, and every visit follows your order exactly.
An attorney, the court or either parent contacts us. We read the order or agreement first so every visit follows it exactly.
Each parent completes their own intake and a short orientation. Parents never have to meet, and we never share one parent's contact details with the other.
We set staggered arrival and departure times and can help select a public, child-friendly place.
Your monitor stays within sight and sound the whole time, then writes an objective record of what happened.
Services
In person, at a handoff, or on a screen, always with a trained, neutral monitor and a clear record.
One-on-one time with a trained monitor present from start to finish.
The monitor watches, documents and steps in only to keep the visit safe and within the order.
Calm handoffs at a neutral public location. Staggered arrivals mean parents don't need to see or speak to each other.
We initiate or join the video or phone call, observe and document it, ideal for long-distance parents.
Factual visit notes, summary reports, a signed provider declaration, and testimony when subpoenaed.
Where visits happen
Parks, libraries, community centers, family-friendly restaurants and indoor play spaces across New Hanover, Brunswick, Pender and Onslow counties. We can assist with selecting a location for visibility, safety and your child's comfort, and we can travel to you.
From Wilmington and the beaches to Leland, Southport, Hampstead, Burgaw and Jacksonville.
Fees
Every visit includes written visit notes. No hidden extras.
| Service | Fee | Notes |
|---|---|---|
| Intake & orientation | $250 per parent | One time, each parent separately |
| Observational visit | $125 per hour | 2-hour minimum, visit notes included |
| Virtual or phone visit | $125 per hour | 30-minute minimum |
| Supervised exchange | $125 per hour | 30-minute minimum |
| Court summary report | $125 per hour | One-hour minimum |
| Records affidavit | $75 | Business-records certification for court |
| Travel | $0.70 per mile | Measured from downtown Wilmington |
| Holidays | $250 per hour | No evening or weekend surcharge |
| Court testimony | $125 per hour | 2-hour minimum, $500 advance fee, subpoena required |
Fees are paid in advance, at least 48 hours before each visit. Who pays follows your court order; if the order is silent, the parent requesting services pays.
For attorneys, GALs and parenting coordinators
Name us in your order and we handle the rest, from intake to the final report.
Our standards
The same careful practice on every case, whoever made the referral.
Trained to the Supervised Visitation Network's Standards for Supervised Visitation Practice
Supervised Visitation Network Exchange Services Credentials
Supervised Visitation Network Supportive Supervised Visitation Credentials
Professionally insured
Mandated reporter under North Carolina law
Yes, separately and privately. Visits are scheduled once both intakes are done and fees are paid.
No. We observe and document facts. We do not make custody recommendations.
Each report is emailed to the parties after the visit. Beyond that, we release records only to people with the right to see them: the court when it orders them, attorneys of record with proper authorization, guardians ad litem, parenting coordinators, DSS or another child welfare agency when authorized or required by law, parents or guardians as a court order or signed release allows, and other professionals named in a valid release of information or as the law requires. Every record stays accurate and every family's information stays private.
Only the people named in the order or approved in advance in writing.
The monitor will redirect first. If safety is at risk or the order isn't being followed, the visit ends and the reason is documented.
24 hours' notice for a full credit. Late cancellations and no-shows are charged in full.
Yes, when subpoenaed. Court testimony is billed as shown under Fees.
No. We are not a law firm. Please talk to your attorney about your order.
No. In an emergency, call 911.
Start
One short form for parents, one for professionals.
Please don't include sensitive details here. We'll send a secure intake link.